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Customer Communications Risk Mitigation

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The Challenge

Companies send diverse, often unsupervised communications to customers on a daily basis, potentially introducing risks like data leakage, misinformation, and regulatory non-compliance. Whether that content is GenAI or human generated, it needs oversight.  

The Solution

An adaptive content security solution ensures your organization’s content is always safe and compliant, instilling confidence and trust. Acting as a guardian AI, it must oversee both GenAI and human-generated content, detecting and preventing risks related to cybersecurity, privacy, compliance, IP protection, business liabilities, and reputation.  

How Bonfy Solves the Problem

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Bonfy’s adaptive content security solution, Bonfy ACS™, activates after content is created, focusing on the final output’s compliance and security, regardless of how it was generated. Unlike other tools, Bonfy ACS identifies risks introduced during content iterations and uses business context and logic to identify gaps. 

Seamless Integration: Installed like a firewall, Bonfy ACS integrates seamlessly with your IT stack, reviewing all external communications before dissemination. 

Risk Identification and Remediation: Using business-logic inputs, Bonfy identifies risks and non-compliance, notifying teams with remediation recommendations. Edits are made before content is sent via email, Slack, MS Teams, and data stores, or other mechanisms ensuring vetted and accurate communications. 

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Key Benefits of Bonfy ACS™

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Precise Risk Analysis

Provides accurate risk assessments by understanding the business context.

Universal Compatibility

Works seamlessly with both AI-generated and human-edited content.

Uniform Business Logic Application

Ensures consistent enforcement of business rules across all content.

Risk Detection in Communication Channels

Identifies and prevents risks in platforms like email, Slack, and MS Teams.

Automatic Risk Labeling

Automatically tags risky content in data stores such as SharePoint.

Utilizes Content at Rest Controls

Applies security measures to stored content to protect it from risks.

Ease of Deployment

Intuitive setup process ensures quick installation and deployment in just a few simple steps.

Quick Time to Value

See tangible benefits immediately, accelerating effectiveness.

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